Have you ever looked at your business and thought, “I’m working harder than ever… so why does it still feel messy, stressful, and stuck?” Long days. Little reward. A constant sense that you’re busy—but not moving forward. That’s exactly where one café owner found herself.

Have you ever looked at your numbers and thought, “We’re busy… revenue is coming in… so why does profit still feel so hard?” You’re not alone. Profitability isn’t about working harder. It’s about fixing the leaks most business owners don’t even realise are there. And here’s the truth: